Payments, Split Payments & Receipts

4 min readPublished April 12, 2026

The Payment Dialog

When you click Pay in the POS cart or Complete Sale on the new sale page, the payment dialog opens showing the amount due.

  1. 1The dialog title shows 'Payment' with the total amount.
  2. 2Select a payment method from the dropdown. Methods are loaded from your shop's payment method configuration and may include Cash, Card, Bank Transfer, or Online.
  3. 3Enter the payment amount. For a single payment, this should match the total.
  4. 4Optionally enter a Reference — useful for recording transaction IDs, check numbers, or receipt references.
  5. 5The 'Complete Sale' button becomes active when the payment total matches the sale total.

Splitting Payments

When a customer pays with multiple methods — for example, part cash and part card — use the split payment feature.

  1. 1In the payment dialog, click 'Split Payment' to add a second payment entry.
  2. 2Each entry has its own payment method dropdown, amount field, and reference field.
  3. 3Add as many splits as needed.
  4. 4Remove a split by clicking the trash icon next to it.
  5. 5A balance indicator shows the remaining amount. It displays in red if the total exceeds the sale amount.
  6. 6The 'Complete Sale' button is only enabled when the combined payment total matches the sale total (within 0.01 tolerance).

Viewing the Receipt

After a sale is completed in the POS, a receipt modal appears on screen with the full transaction details.

  • Shop header — shop name, address, phone, and branch name.
  • Sale info — sale code (monospace), date and time, cashier name, and customer name (or 'Walk-in').
  • Items table — each item with name, quantity, unit price, and line total.
  • Totals — subtotal, discount (if applied), and final total.
  • Payments — each payment method, reference (if entered), and amount.
  • Footer — 'Thank you for your purchase!' message.

Printing the Receipt

Print the receipt directly from the receipt modal or from the sale detail page.

  1. 1From the receipt modal after completing a POS sale, click 'Print' to open your browser's print dialog.
  2. 2Alternatively, navigate to the sale detail page and click the 'Print' button in the header.
  3. 3The print page offers three template options: Classic, Modern, and Compact.
  4. 4Select your preferred template from the dropdown.
  5. 5Click 'Print' to send to your printer, or use your browser's 'Save as PDF' option.

Starting a New Sale

After completing a sale, you can quickly start the next transaction.

  1. 1From the receipt modal, click 'New Sale' to clear the cart and reset the POS for the next customer.
  2. 2Alternatively, press Ctrl+N (or Alt+N) at any time to clear the cart and start fresh.
  3. 3The product search bar is automatically refocused, ready for the next item.

Frequently Asked Questions

Can I split a payment across multiple methods?+
Yes. In the payment dialog, click 'Split Payment' to add additional payment entries. Each entry can use a different payment method and amount. The combined total must match the sale total exactly.
What payment methods are available?+
Fixmo supports Cash, Card, Bank Transfer, and Online payment methods. Your admin can configure custom payment methods with names and colors in Settings > Payment Methods.
Can I print a receipt after the sale?+
Yes. After completing a sale, the receipt appears on screen with a print option. You can also access the receipt later from the sale detail page by clicking the Print button.
What does the reference field do?+
The reference field is optional and lets you record a transaction identifier — such as a check number, bank transfer reference, or online payment transaction ID. It is saved with the payment for your records.
Can I add a payment to an existing sale?+
Payments are recorded at the time of sale creation. Each sale must be fully paid when created — the payment total must match the sale total exactly.