POS Overview & Keyboard Navigation
7 min read
Published April 12, 2026
Updated July 7, 2026
Accessing the POS Terminal
The POS terminal is a dedicated full-screen interface designed for fast sales transactions.
- Click 'POS' in the sidebar navigation or navigate to /pos.
- The POS opens with a two-panel layout: product grid on the left and cart panel on the right.
- The header shows a back button, 'Point of Sale' label, your name, and the shop name.
Note
The Product Grid
The left panel displays your full shop catalog in a visual grid, simple products, variable products, combo products, and every service, regardless of which branch holds the stock. Browse by category or search to find items quickly. Items with usage type 'Repair Part Only' are the one exception: they are reserved for repairs and stay out of the POS.
- The search bar at the top accepts item names, SKUs, or barcode scans. It auto-focuses when the POS loads.
- Below the search bar, toggle between 'Top Selling' and 'Most Stock' to change the sort order.
- Category pills provide quick filtering, 'All' is selected by default, tap any category to filter.
- Each product card shows the item photo (or placeholder), name, price, and stock level.
- Stock levels at or below 3 are highlighted in red. Items with Track Stock disabled (like services) show 'Unlimited'.
- Items with no stock at your branch show an 'Out of stock' badge and appear dimmed. They can't be added to the cart unless your shop allows negative stock (Settings).
- Click a simple product card to add it directly to the cart (or open the serial picker if serial-tracked).
- Click a variable product card to open the variant selector popup. Pick the specific variation, then it is added to the cart (or the serial picker opens if that variation is serial-tracked).
- The grid loads more items as you scroll down.
Cart Panel Tabs
The right panel has four tabs, each accessible via keyboard shortcuts. The Cart tab is selected by default.
- Cart (Ctrl+1 / Alt+1), your current sale items, totals, and payment button. Shows an item count badge.
- Recent Sales (Ctrl+2 / Alt+2), a scrollable list of sales from the last 30 days with status, customer, and total.
- Calculator (Ctrl+3 / Alt+3), a built-in calculator for quick math. Supports +, −, ×, ÷, and %.
- Customers (Ctrl+4 / Alt+4), search, create, edit, and delete customer records without leaving the POS.
Keyboard Shortcuts Reference
Speed up your workflow with keyboard shortcuts. Both Ctrl and Alt work as modifier keys on all platforms. Cmd (Mac) is excluded to avoid overriding browser shortcuts like Cmd+C or Cmd+R.
- Ctrl+S / Alt+S, Focus the product search bar and select all text for quick replacement.
- Ctrl+P / Alt+P, Open the payment dialog (only works when the cart has items and the total is greater than zero).
- Ctrl+N / Alt+N, Clear the cart and start a new sale. Refocuses the search bar.
- Ctrl+1 / Alt+1, Switch to the Cart tab.
- Ctrl+2 / Alt+2, Switch to the Recent Sales tab.
- Ctrl+3 / Alt+3, Switch to the Calculator tab.
- Ctrl+4 / Alt+4, Switch to the Customers tab.
- Left/Right Arrow, Navigate between tabs when the tab bar is focused.
- Escape, Blur the current input, close the receipt modal, or return to the dashboard.
Tip
Viewing Recent Sales
The Recent Sales tab shows your latest transactions from the past 30 days. Scroll to load more.
- Each sale shows the sale code (monospace), status badge, customer name (or 'Walk-in'), item count, total, and date.
- Status badges: Completed (green), Voided (red), Refunded (amber).
- The list uses infinite scroll, older sales load as you reach the bottom.
Using the Built-in Calculator
The Calculator tab provides a quick way to do math without leaving the POS, calculate change, check totals, or work out discounts.
- Switch to the Calculator tab (Ctrl+3 / Alt+3).
- Use the on-screen number pad or your keyboard to enter numbers.
- Tap or press an operator (+, −, ×, ÷) to begin a calculation.
- Press = or Enter to see the result.
- Use C or Escape to clear, and the delete button or Backspace to remove the last digit.
- The % button converts the current number to a percentage of the previous operand.
Managing Customers from the POS
The Customers tab lets you search, create, edit, and delete customer records directly from the POS terminal.
- Switch to the Customers tab (Ctrl+4 / Alt+4).
- Search for existing customers by name, phone, or email.
- Hover over a customer to reveal edit (pencil) and delete (trash) buttons.
- Click edit to update name, company name, phone, or email inline. Click Save to confirm.
- Delete is available to Admin users only. A confirmation dialog appears before removal.
Frequently asked questions
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