Help Center
Knowledge Base
Learn how to get the most out of Fixmo.
Getting Started
Set up your shop, create your first repair, invite your team, and learn the basics.
Settings & Configuration
Shop details, branches, billing, payment methods, email, notification toggles, and advanced settings.
Repairs
Creating and managing repair jobs, status workflow, parts, services, payments, photos, QR codes, and printing.
Customers
Customer profiles, repair history, contact details, and managing your customer database.
Inventory
Stock management, categories, variants, serial tracking, low stock alerts, and per-branch quantities.
Sales & POS
Point of sale, cart management, receipts, discounts, split payments, and keyboard shortcuts.
Finance & Expenses
Revenue dashboard, payment method breakdown, transaction ledger, and expense tracking.
Invoicing & Documents
Invoices, quotations, credit notes, receipts, public document links, and auto-generated documents.
Refunds
Full and partial refunds, approval workflow, stock restocking, and credit note generation.
Suppliers & Purchase Orders
Supplier management, purchase orders, receiving goods, supplier payments, and item pricing.
Commission Agents
Agent profiles, commission rates, earned and paid balances, and recording payouts.
Team Management
Invitations, roles and permissions, branch assignment, and member management.
Reports, Exports & Import
Monthly summaries, technician performance, top items, CSV exports, and data import from CSV/Excel/JSON.
WhatsApp & Notifications
Connect your number, message templates, per-status notification settings, and troubleshooting.
Search & Navigation
Global search, keyboard shortcuts, and navigating Fixmo efficiently.
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