Features
Everything a repair shop runs on, in one place
54 modules on one subscription. Repairs and the till draw down the same stock, the paperwork follows the work, and the customer is told at every stage.
On the bench and at the counter
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The work itself. Jobs coming in, parts going on, sales going out.
Repair tracking
Every job from the moment it lands on the counter to the moment it leaves.
Intake and custom device fields
Ask the right questions for a laptop and different ones for a phone.
Repair activity log
Who changed what on a job, and when. Filtered by what each role may see.
Encrypted passcodes and patterns
The one thing that must never sit on a paper ticket.
Point of sale
Sell over the counter from the same stock the bench is using.
Services and labour
Price the work, not just the parts.
Item exchanges
Swap an item on a paid sale without editing the sale.
Search across the shop
One box that finds a repair, a customer, a part, an invoice or a refund.
Stock
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One list of parts and products, drawn down by repairs and sales alike.
Stock across branches
One catalogue, counted separately in each branch.
Product variants
One product, many versions, each with its own stock and price.
Combo products
Sell a bundle as one line, take the parts off separately.
Serial number tracking
Follow one physical unit from the shelf to the customer and back.
Warranty terms
Define the terms once, and let the expiry date work itself out.
Adjustments and oversell cover
When the count is wrong, Fixmo writes down what happened instead of hiding it.
SKUs and barcodes
Scan it, or type three characters. Either way you get the right item.
Wholesale pricing
A second price on every item, for the customers who buy by the box.
Scheduled promotions
Set a sale price and the dates it runs. It starts and stops on its own.
Buying
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Who you buy from, what you ordered, what arrived, and what you still owe.
Suppliers
Who you buy from, what they charge you, and how long they take.
Purchase orders
From draft to stocked, with the part receipts in between.
Goods receipts and cost averaging
What actually arrived, who checked it in, and what it did to your cost price.
Supplier payments and terms
What you owe, what you paid, and which account it came out of.
Supplier contact directory
The person who actually answers about screens, not the main office line.
Money
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Quotes, invoices, payments, refunds, expenses, and where the cash sits.
Invoices
Raise it from a repair or a sale, send it, and track what is still owed.
Quotations
Offer good, better and best as one choice, and let them sign for it.
Credit notes and receipts
The two documents that get raised for you rather than by you.
Edit approval for documents
A cashier can ask to change an invoice. Someone senior has to agree.
Price override log
Every discount someone gave at the counter, in one report.
Taking payment
Cash, card, transfer or online, or several at once on one bill.
Payment accounts
Where the money actually sits, and how it moves between places.
Custom payment methods
Add the ways your customers actually pay in your country.
Deposits at intake
Take something up front, and the balance works itself out.
Refunds
Whole, by item, or by amount, with approval and restocking built in.
Expenses and recurring bills
Rent, wages, electricity. The costs that are not parts.
Assets and owner funds
The money you put in, the money you take out, and the things you bought with it.
Tax rates
A shop default, and a different rate on the items that need one.
Commission agents
For the people who bring you work and take a cut of it.
Customers
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Their history, and every way the shop tells them what is happening.
Customer records
Everything one person or company has ever brought in or bought.
Customer tracking links
They check the job themselves instead of ringing you.
WhatsApp updates
The channel your customers actually read.
WhatsApp inbox
When they reply, the reply lands in Fixmo.
Email updates
From your own address, or from ours until you have one.
Alerts inside the app
Twenty five things the shop tells you about, as they happen.
The assistant
Ask about your own shop and get an answer from your own data.
Running the business
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Branches, roles, reports, imports, and the parts that keep it all yours.
Roles and your team
Four roles, and an invitation that expires.
Permissions in detail
177 switches across 18 modules, and a log of every change.
Branches
Up to fifteen locations, each with its own stock and team.
Reports
Seven views, not one dashboard that answers nothing.
Technician performance
Who finished what, how fast, and what it was worth.
Bringing your data in
Customers, suppliers and stock, from the spreadsheet you already have.
Website sync
Sell online from the same stock, without two systems disagreeing.
Plans and billing
Three plans, monthly or yearly, and the limits written down.
Access and sessions
Change someone's access and it applies now, not at their next login.
Keyboard and accessibility
A busy counter is faster without a mouse.
Currencies and countries
Every supported country's own currency, formatted the way that currency works.
Start on the free plan
30 repairs and 50 sales a month, with no card. Move up when the shop outgrows it.