Money

Quotations

A quotation carries a valid-until date and can be sent to the customer as a link. They approve or reject it themselves, and their signature is stored with the approval. Approved quotations convert into invoices, and several can be grouped as good, better and best alternatives.

Included inFreeProBusiness

Free allows 5 quotations a month. Pro and Business have no limit.

A quotation showing its lines, its valid-until date and the approval state, with the customer's decision recorded.
The customer opens a link, reads it, and approves or rejects it. Their signature is stored with the time.

What it does

Most repair quotes are a phone call, which means there is no record of what was offered or what was agreed.

A quotation in Fixmo is a document with a validity date. The customer opens a link, sees the lines and the total, and approves or rejects it without an account.

Approval captures a signature and stores it on the document, along with the time. Rejection can carry a note saying why.

Quotations can be grouped. Send three versions of the same job as good, better and best, and the customer picks one instead of hearing three numbers on the phone.

Converting an approved quotation into an invoice is one step. Converting one that was never approved is possible too, and Fixmo records that it happened and who did it.

From quote to invoice

  1. 01

    Build it

    Add parts and services. Set a valid-until date.

  2. 02

    Send it

    By email or WhatsApp, as a link needing no login.

  3. 03

    They read it

    The status moves to viewed when it is opened.

  4. 04

    They decide

    Approve with a signature, or reject with a note.

  5. 05

    Convert

    An approved quotation becomes an invoice in one step.

Every capability

Valid untilA date per quotation
TiersGood, better and best, grouped so they are read as one choice
Customer linkOpens with no login and no app
ApprovalBy the customer, with a stored signature and time
RejectionBy the customer, with an optional note
ViewedRecorded when the customer opens it
ConversionAn approved quotation becomes an invoice
Override convertConverting without approval is allowed and recorded with who did it
LinesParts, variations and services
Serial numbersCan be recorded against a line

Questions

Does the customer need an account to approve a quote?

No. They open a link, read it, and approve or reject it there.

What are good, better and best?

Three quotations grouped together as alternatives for the same job, so the customer chooses between options rather than accepting or refusing one price.

Can I invoice a quote the customer never approved?

Yes, and Fixmo records that it was converted without approval and who did it. The override is allowed, it is just not silent.

Is the signature legally binding?

Fixmo stores the signature the customer drew and the time they approved. Whether that satisfies a particular jurisdiction is a question for your own legal advice.

Related

See it running in your own shop

The free plan covers 30 repairs and 50 sales a month, with no card.