Notifications
In-app notifications, email notification setup and toggles, and WhatsApp integration (coming soon).
In-App Notifications
Understand how the Fixmo notification bell works, the types of notifications you receive, polling behavior, and how to manage your notification feed.
4 min read
Email Notification Setup
Connect your email provider in Fixmo to send automated notifications to customers. Choose Gmail or Custom SMTP, test your connection, and manage your email settings.
4 min read
Email Notification Toggles
Control which events trigger customer emails in Fixmo. Configure repair status toggles, sale toggles, and agent toggles based on your plan.
3 min read
WhatsApp Business Integration
Connect your shop's WhatsApp Business account to Fixmo in 3 clicks via Meta Embedded Signup. Send automated repair updates, sale receipts, invoices, and payment reminders directly to customers on WhatsApp.
3 min read
Complete Notification Types Reference
A comprehensive reference of all 18 notification types in Fixmo, including when they trigger and which channels (in-app, email, WhatsApp) support each type.
4 min read
Message Templates (Email & WhatsApp)
Understand the message templates Fixmo uses for repair updates, document notifications, payment reminders, sale receipts, and refund notifications, across both email and WhatsApp.
4 min read
How to Connect WhatsApp Business in Fixmo
Step-by-step guide to connecting your WhatsApp Business account to Fixmo using Meta Embedded Signup. Available on PRO and BUSINESS plans.
4 min read
WhatsApp Message History
View and track all outbound WhatsApp messages sent from your Fixmo shop. Filter by type, check delivery status, and diagnose failed messages.
2 min read
WhatsApp Troubleshooting
Fix common WhatsApp issues in Fixmo: connection problems, messages not sending, failed delivery, expired tokens, and customer not receiving messages.
3 min read
WhatsApp Notification Best Practices
Tips for getting the most out of WhatsApp notifications in Fixmo: customer opt-in, number formatting, which toggles to enable, quality rating, and Meta billing.
3 min read