Notifications
In-app notifications, email notification setup and toggles, and WhatsApp integration (coming soon).
In-App Notifications
Understand how the Fixmo notification bell works, the types of notifications you receive, polling behavior, and how to manage your notification feed.
Email Notification Setup
Connect your email provider in Fixmo to send automated notifications to customers. Choose Gmail or Custom SMTP, test your connection, and manage your email settings.
Email Notification Toggles
Control which events trigger customer emails in Fixmo. Configure repair status toggles, sale toggles, and agent toggles based on your plan.
WhatsApp Business Integration
Connect your shop's WhatsApp Business account to Fixmo in 3 clicks via Meta Embedded Signup. Send automated repair updates, sale receipts, invoices, and payment reminders directly to customers on WhatsApp.
Complete Notification Types Reference
A comprehensive reference of all 18 notification types in Fixmo, including when they trigger and which channels (in-app, email, WhatsApp) support each type.
Message Templates (Email & WhatsApp)
Understand the message templates Fixmo uses for repair updates, document notifications, payment reminders, sale receipts, and refund notifications — across both email and WhatsApp.
How to Connect WhatsApp Business in Fixmo
Step-by-step guide to connecting your WhatsApp Business account to Fixmo using Meta Embedded Signup. Available on PRO and BUSINESS plans.
WhatsApp Message History
View and track all outbound WhatsApp messages sent from your Fixmo shop. Filter by type, check delivery status, and diagnose failed messages.
WhatsApp Troubleshooting
Fix common WhatsApp issues in Fixmo: connection problems, messages not sending, failed delivery, expired tokens, and customer not receiving messages.
WhatsApp Notification Best Practices
Tips for getting the most out of WhatsApp notifications in Fixmo: customer opt-in, number formatting, which toggles to enable, quality rating, and Meta billing.