FixedFixed: an invoice would not take payment again after a payment was deleted

In-App Notifications

4 min read

Published April 12, 2026

Notification Bell Overview

The notification bell is located in the top-right header of every page in Fixmo. It displays an animated unread count badge when you have new notifications. Clicking the bell opens a dropdown showing your most recent notifications with time-ago formatting. In-app notifications are available on Pro and Business plans.

Notification Types

Fixmo generates 7 types of in-app notifications, each with a distinct icon and color to help you identify the category at a glance.

  • REPAIR_STATUS (Wrench icon), triggered when a repair changes status, e.g., from Diagnosing to Repairing
  • REPAIR_CREATED (Plus icon), triggered when a new repair is created in your shop
  • LOW_STOCK (Package icon, red), triggered when an inventory item drops below its minimum stock threshold
  • REPAIR_OVERDUE (AlertTriangle icon, red), triggered when a repair passes its estimated completion date
  • PAYMENT_RECEIVED (DollarSign icon, green), triggered when a payment is logged on a repair
  • TEAM_JOINED (Users icon), triggered when a new team member accepts an invite and joins your shop
  • PLAN_LIMIT (AlertTriangle icon, red), triggered when your shop is approaching a monthly plan limit for repairs, sales, or inventory

Real-Time Polling

Fixmo automatically checks for new notifications every 10 seconds while the app is open in your browser. When new notifications arrive, the unread count badge on the bell icon updates with an animation. There is no need to refresh the page, new notifications appear in the dropdown as soon as they are detected.

Note

Polling pauses when you navigate away from the browser tab and resumes when you return. This keeps network usage efficient without missing important updates.

Managing Your Notifications

The notification dropdown shows up to 20 of your most recent notifications. Each notification displays a time-ago label such as 'Just now', '1m ago', '3h ago', or '2d ago' for quick reference.

  1. Click the bell icon in the header to open the notification dropdown.
  2. Click any individual notification to mark it as read and navigate to the relevant page (e.g., clicking a Repair Status notification opens that repair).
  3. Click 'Mark all as read' at the top of the dropdown to clear the unread count and mark every notification as read.
  4. The dropdown displays a maximum of 20 notifications at a time, sorted newest first.

Click-to-Navigate

Each notification is linked to the relevant page in Fixmo. Clicking a notification marks it as read and navigates you directly to the related record.

  • Repair Status and Repair Created, navigates to the repair detail page
  • Low Stock, navigates to the inventory item
  • Repair Overdue, navigates to the overdue repair
  • Payment Received, navigates to the repair with the payment
  • Team Joined, navigates to the team members page
  • Plan Limit, navigates to the billing and subscription page

Plan Availability

In-app notifications are available on Pro and Business plans. Free plan users do not receive in-app notifications. Upgrade to Pro or Business from Settings > Billing to enable the notification bell and real-time alerts.

Tip

Even on the Free plan, you can still receive email notifications for key events like Repair Received and Repair Delivered if you have configured your email provider in Settings > Email.

Frequently asked questions

Fixmo displays 7 notification types: Repair Status (Wrench icon), Repair Created (Plus icon), Low Stock (Package icon, red), Repair Overdue (AlertTriangle icon, red), Payment Received (DollarSign icon, green), Team Joined (Users icon), and Plan Limit (AlertTriangle icon, red). Each type has a distinct icon and color for quick identification.

Fixmo polls for new notifications every 10 seconds automatically while the app is open. New notifications appear in the bell dropdown without requiring a page refresh.

Yes. Open the notification dropdown by clicking the bell icon in the header, then click 'Mark all as read' at the top of the list. This clears the unread count badge and marks every notification as read. You can also click individual notifications to mark them as read one at a time.

No. Financial notifications such as Payment Received are only visible to Admin and Manager roles. Technicians see notifications relevant to their work, including Repair Status, Repair Created, and Repair Overdue. Each role receives only the notifications appropriate to their responsibilities.