Repairs
Creating and managing repair jobs, status workflow, parts, services, payments, photos, QR codes, and printing.
Creating a Repair Job
Step-by-step guide to creating a new repair ticket in Fixmo. Capture customer, device, service, parts, photos, estimated date, price, technician, agent, and advance payment.
6 min read
Repair Status Workflow
Understand the 8 repair statuses in Fixmo, how to advance them, the Waiting-for-Parts branch, and how Admins can revert status with parts-return handling.
3 min read
Parts and Services
Add parts from inventory and services to a repair. Understand stock decrement, serial-tracked parts, the variant picker, per-line discounts, line descriptions, editing and swapping serial numbers, and warranty labels.
9 min read
Payments and Delivery
Record payments on repairs, track outstanding balance, handle advance payments, and deliver completed jobs with final payment.
3 min read
Repair Detail Page
Explore every section of the repair detail page, header actions, parts and services, payments, photos, activity log, status history, AI assistant, and share links.
5 min read
Searching and Filtering Repairs
Find repairs fast with the Repairs page filters, status, service type, device type, brand, date range, WhatsApp customers, plus sorting and full-text search.
2 min read
Customer Repair Tracking
Share a public tracking link or QR code with customers so they can follow their repair's progress without logging in.
2 min read
Printing Repair Receipts
Generate and print branded repair receipts as PDFs with shop info, customer details, parts, services, and QR tracking code.
2 min read
Repair Status Reversal (Admin)
Admins can step a repair backwards to a previous status. Parts consumed at the cancelled stage are returned to branch stock, and the reversal is recorded in the activity log and status history.
3 min read