Payment Accounts

5 min readPublished May 24, 2026Updated July 11, 2026

What Are Payment Accounts?

Payment Accounts are Fixmo's way of tracking where money physically or digitally sits in your business. Instead of just recording how much money came in, Fixmo lets you track which account it landed in — making reconciliation and cash-flow management straightforward.

  • Cash Drawer — physical cash in your shop or per-branch cash box.
  • Bank — a commercial bank account where transfers or card settlements arrive.
  • Mobile Wallet — digital payment apps (e.g., PayPal, local mobile money services).
  • Owner Personal — money belonging to the owner that flows through the business.
  • Other — any account that doesn't fit the above categories.

Creating a Payment Account

Create accounts in Settings → Payment Accounts.

  1. 1Go to Settings → Payment Accounts.
  2. 2Click 'Add Account'.
  3. 3Enter a descriptive name (e.g., 'Shop Cash Drawer', 'HSBC Business Account').
  4. 4Choose the account type.
  5. 5Enter an opening balance — the balance already in this account before you started using Fixmo.
  6. 6Click 'Save'.
Tip

Set an accurate opening balance when creating an account. The opening balance is the starting point for all balance calculations — an incorrect opening balance will skew every balance report for this account.

Linking Payment Methods to Accounts

Every payment method (Cash, Card, Bank Transfer, etc.) has a receiving account — the account its money lands in. When a customer pays using that method, the payment is attributed to that account so its balance stays accurate. Built-in and custom methods come with a receiving account already set.

  1. 1Go to Settings → Payment Methods.
  2. 2Use the 'Receiving account' picker next to the method to choose where its money lands.
  3. 3The change applies immediately — no separate save needed.
Note

A method can have several accounts (for example a counter drawer and a banked-cash account). The receiving account is the default; staff can still choose a different account for an individual payment at checkout. A method with no account cannot take payments until one is added.

How Account Balance Is Calculated

Fixmo calculates each account's real-time balance from these components:

  • Opening Balance — the initial amount set when the account was created.
  • + Payments Received — the sum of all payments attributed to this account (repairs, sales, invoices).
  • + Transfers In — money moved into this account from another account (Admin-only feature).
  • + Owner Deposits — money the owner put into this account.
  • − Expenses Paid — the sum of all expense amounts assigned to this account, including split expenses, recurring expenses, and purchase-order supplier payments made from this account.
  • − Refunds — processed refunds paid out of this account.
  • − Capital Asset Purchases — the total purchase price of capital assets funded from this account.
  • − Transfers Out — money moved from this account to another account.
  • − Owner Withdrawals — money the owner took out of this account.
Note

Balance is shown per account on the Settings → Payment Accounts page, and also on the Finance → Accounts section with a full drill-down. When an expense is split across accounts, only the portion assigned to each account is deducted from that account.

Editing and Deleting Accounts

Edit an account from Settings → Payment Accounts — click the account to open its details, then click Edit. You can rename the account, change its type, and update the opening balance.

Warning

An account cannot be deleted if it has payments, expenses, or capital assets linked to it, or if it's used by a recurring expense. Reassign or remove those records first, or simply deactivate the account instead.

Frequently Asked Questions

What is a Payment Account?+
A Payment Account represents a real-world money container — a physical cash drawer, a bank account, a mobile wallet, or owner-held funds. Every payment method (Cash, Card, Bank Transfer, etc.) is linked to one Payment Account so Fixmo knows where each payment actually lands.
What are the Payment Account types?+
There are five types: Cash Drawer (physical cash on-site), Bank (commercial bank account), Mobile Wallet (apps like PayPal, local mobile money, etc.), Owner Personal (owner's personal funds used for the business), and Other (catch-all for anything else).
How is the account balance calculated?+
Balance = opening balance + payments received + transfers received from other accounts + owner deposits, minus expenses paid, processed refunds, supplier payments, capital asset purchases, transfers sent to other accounts, and owner withdrawals — all attributed to this account.
Can I see every transaction that affected an account's balance?+
Yes. From the Finance dashboard, Admins and Managers can click any account in the Accounts section to open its drill-down page — a complete, filterable history of every payment, expense, refund, supplier payment, transfer, and owner transaction that touched that account.
Can I have multiple accounts of the same type?+
Yes. You can create as many accounts as you need — for example, one Cash Drawer per branch, or multiple Bank accounts for different banks.
Where do I manage Payment Accounts?+
Go to Settings → Payment Accounts. You can create, edit, and view balance details for each account here.