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Sales & Profit Reports

4 min read

Published June 28, 2026

Updated July 7, 2026

Sales Report Overview

The Sales report focuses on product sales, the items you sell through the POS, manual sales, the website, and at repair checkout. It shows how much you sold, how profitable it was, what sold best, and where the revenue came from, all for the period and branch selected in the filter bar.

Sales Key Metrics

Five stat cards summarise product-sales performance for the selected period.

  • Sales Revenue, total revenue from completed sales
  • Gross Profit, sales revenue minus the cost of goods sold
  • Profit Margin, gross profit as a percentage of revenue
  • Units Sold, the total quantity of items sold
  • Transactions, the number of completed sales

Sales Revenue Trend

An area chart plots daily product-sales revenue across the period, making it easy to spot busy days, weekly patterns, and the impact of promotions.

Top Products and Profit Margin

The Top Products table ranks your best sellers by revenue and shows the profit margin on each, so you can tell the difference between items that sell in volume and items that actually make money.

  • Product, the item name
  • Qty, total quantity sold in the period
  • Revenue, total revenue from that item
  • Profit, revenue minus cost of goods for that item
  • Margin, profit as a percentage of revenue

Note

Profit and margin use each item's current cost price in inventory. Keep cost prices up to date so margins stay accurate.

Revenue by Category and Channel

Two charts break revenue down by where it came from. Revenue by Category groups sales by inventory category. Sales by Channel splits revenue across Point of Sale, Manual Sale, Website, and Repair so you can see which parts of the business drive product sales.

The Price Overrides Report

The Price Overrides tab is the audit trail for manual price changes. Whenever an Admin or Manager sells an item at a price different from its catalog price, in the POS, on an invoice or quotation, or on a repair, a log entry is created automatically. Nothing about it appears on customer documents; it is internal only.

  • Summary cards, total overrides in the period, the net impact on revenue (sold price minus catalog price, times quantity), and how many were markdowns vs markups
  • By Staff Member, who changed prices and the combined impact of their changes
  • Override Log, every change with date and time (in your shop's timezone), staff member, source (POS/Sale, Invoice, Quotation, or Repair) linked to the original document, the item, catalog price, sold price, and the difference
  • Price edits on existing documents also record the price the line had before the edit

Note

Selling at an item's active promotional price is not an override, only prices outside the catalog (regular or promotional) are logged. Cashiers cannot change prices at all, so every entry here traces back to an Admin or Manager.

Frequently asked questions

Gross profit is the product-sales revenue for the period minus the cost of goods sold. The cost of goods sold is each sold item's quantity multiplied by its current cost price in inventory. Profit margin is gross profit divided by revenue, shown as a percentage.

The Top Products table lists your best-selling items for the period with quantity sold, revenue, profit, and profit margin percentage for each. It is ranked by revenue, so the products contributing the most money appear first.

Sales by Channel groups revenue by where each sale originated: Point of Sale (the POS screen), Manual Sale, Website (online orders), and Repair. This shows which parts of your business generate product-sales revenue.

No. The Sales report covers product sales only. Repair payments are shown in the Repairs report, and both are combined on the Overview and in the Daily / Z-Report profit-and-loss statement.

Open Reports > Price Overrides. Every line sold at a price different from its catalog price is logged there, the staff member, date and time, the sale/invoice/quotation/repair it happened on (linked), the catalog price, the price it was sold at, and the difference. Managers see their own branch; Admins can filter by branch. Only Admins and Managers can change prices in the first place, so the log is a complete record.

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