Editing Items & Restocking

7 min read

Published April 12, 2026

Updated October 10, 2026

Finding an Item to Edit

Before editing, you need to locate the item in your inventory list. Fixmo provides search and filters to help you find items quickly.

  1. Open the Inventory section from the sidebar.
  2. Use the search bar to search by name, SKU, barcode, or category.
  3. Apply filters (Category, Sub Category, Supplier, Usage Type) to narrow results.
  4. Click on any row to expand it and see item details, or use the three-dot action menu.

Editing Item Details

The edit page contains the same fields as the add item form, name, pricing, category, stock settings, and advanced fields. Admin and Manager roles can edit items. For variable products, the edit page also displays all child variations with their independent fields.

  1. Click the three-dot action menu on the item row.
  2. Select Edit to open the item's edit page.
  3. Update any fields, name, SKU, barcode, pricing, category, usage type, tax settings, warranty period, description, dimensions, or weight.
  4. For variable products, the Variants section shows all child variations. Each variation can be edited independently, update its cost price, sell price, wholesale price, stock, serial tracking, or supplier as needed.
  5. A variation's own description is in its row too, in the Variant Description box under the serial numbers. Website Sync sends it to your website with that variation.
  6. Change the photos in the Product Photos card. For a variation, open it in the Variants list and use Upload photo.
  7. Click Save to apply your changes.

Note

Editing an item does not affect existing repairs or sales that already used this item. Changes apply going forward only.

Restocking an Item

When new stock arrives, use the restock dialog to add quantities to a specific branch. The Restock option only appears for items with Track Stock enabled.

  1. Click the three-dot action menu on the item row and select Restock.
  2. Enter the Quantity to Add (minimum 1).
  3. If the item has serial number tracking, enter serial numbers in the text area, one per line. A progress counter shows how many you have entered vs. the required quantity.
  4. Select the target Branch from the dropdown.
  5. Click Add Stock to confirm. The stock level updates immediately.

Tip

Non-admin users can only restock their own branch. Admins and Managers can restock any branch.

Managing Serial Numbers

For items with serial number tracking enabled, the edit page includes a dedicated Serial Numbers tab. This gives you a complete view of every serial unit and its current status.

  1. Open the item's edit page.
  2. Click the Serial Numbers tab (visible only for items with serial tracking).
  3. Browse the list of serials with their current status, branch, and linked documents.
  4. Use the search field to find a specific serial number.
  5. Click on a serial to update its status or add notes.

Deleting an Item

Deleting removes an item from your catalogue permanently, and it is only possible while nothing uses it. Once an item has been sold, ordered, invoiced, fitted to a repair, given a serial number or put inside a combo, Fixmo refuses. Those records point at it, and removing it would damage them.

  1. Click the three-dot action menu on the item row.
  2. Select Delete.
  3. Confirm the deletion in the dialog that appears.

Note

If the item is in use, the message names exactly what blocks it, for example 'it appears on 12 sales, 2 purchase orders and 4 invoices', and offers to archive it instead. Archiving is almost always what you actually want: it gets the item out of your way without touching anything.

Archiving an Item You No Longer Sell

When you stop selling something, you usually cannot delete it, because your sales history points at it. Archiving is the answer. An archived item disappears from search, the POS, and every picker on repairs, invoices and purchase orders, so it stops getting in your staff's way. Every record that already uses it keeps working, keeps printing and keeps reporting exactly as before.

  1. Open the item and click Edit.
  2. For a single variant, expand it and click Archive.
  3. For a whole product, use Archive on the product itself. Every variant goes with it.

Note

Archiving never touches your stock. The quantities, the serial numbers and the cost all stay exactly as they are, because the units are still on your shelf. Your stock valuation still matches a physical count, and restoring the item gives it back unchanged.

What Changes When You Archive

Three things happen automatically, and one deliberately does not.

  1. It is removed from your website, if you had it listed there.
  2. Any promotional sale or discount on it is cleared.
  3. Low-stock alerts stop, because you are no longer restocking it.
  4. Your stock stays exactly as it is. Archiving is not a write-off.

Note

Archived items do not count towards your plan's inventory limit, so retiring old lines frees up room for new ones. Because of that, restoring an item is checked against your limit the same way adding a new one is.

Bringing an Archived Item Back

Open any product in the same family and click Edit. If anything in it is archived, an 'Archived' link appears under the Variants heading with a count. Click it to see everything archived, with the date it happened, and restore whichever you want.

  1. Open the product and click Edit.
  2. Click the Archived link under the Variants heading.
  3. Click Restore beside the item you want back.

Note

Restoring a whole product brings back the variants that were archived with it, but not one you retired separately beforehand. That one stays retired until you restore it yourself. A restored item is not automatically put back on your website; listing it for sale again is your decision.

SKUs and Barcodes of Archived Items

Archiving does not release the item's SKU or barcode. If you try to reuse one, Fixmo tells you which archived item holds it and offers to restore it. This is deliberate: a barcode that scans to two different products, or a report that silently merges two items with the same SKU, causes far more trouble than choosing a new code.

Frequently asked questions

Find the item in the inventory list, click the three-dot action menu, and select Restock. Enter the quantity, select the target branch, and add serial numbers if the item has serial tracking enabled. Click Add Stock to confirm.

Each restock action targets one branch at a time. To add stock to multiple branches, repeat the restock process and select a different branch each time.

Items that have been used in repairs cannot be deleted. Fixmo protects this data to maintain accurate repair and financial records. The delete option will show a message: 'This item has been used in repairs and cannot be deleted.'

The branch field on the edit page allows you to update which branch the item is associated with. Stock quantities are tracked per branch independently.

Open the item's Edit page and use the Product Photos card: change or remove the main photo, add up to 8 more, put them in order, or make another one the main photo. For a variable product, open a variation in the Variants list to give it its own photo.

On the item's edit page, a Serial Numbers tab appears if the item has serial tracking enabled. From there you can view all serials, search by serial number, and update individual serial statuses.