Creating Your Account

What You Need to Register

Creating a Fixmo account requires only a few details. The whole process takes about two minutes.

• A valid email address you can access for verification
• A password (minimum 6 characters)
• Your shop name (appears on invoices, receipts, emails)
• A main branch name for your first location

How to Register Your Account

Follow these steps to create your Fixmo account and set up your first shop.

1. 1Go to fixmo.app/pricing and choose a plan (Free, Pro, or Business).
2. 2Enter your Shop Name. Fixmo auto-generates a 2-letter shop code.
3. 3Review the shop code. Edit if needed — it must be 2 uppercase letters. It is not required to be unique across Fixmo.
4. 4Enter your Main Branch name. A 2-letter branch code is auto-generated the same way.
5. 5Enter Your Name, Email, and Password (minimum 6 characters).
6. 6Click 'Create free account' (Free plan) or 'Create account & pay' (Pro/Business).

Understanding Shop and Branch Codes

Fixmo builds organized reference numbers from your shop and branch codes. Every repair code follows the pattern: SHOPCODE-BRANCHCODE-R0001. For a shop 'Tech Hub' with a 'Main' branch, you get TH-MN-R0001.

• Shop code: 2 uppercase letters derived from your shop name. Multiple shops can share a code.
• Branch code: 2 uppercase letters, unique within your shop only.
• Repair codes: TH-MN-R0001, TH-MN-R0002, …
• Sale codes: TH-MN-S0001.
• Invoice codes: TH-MN-INV0001. Quotations: TH-MN-Q0001. Credit notes: TH-MN-CN0001. POs: TH-MN-PO0001. Refunds: TH-MN-RF0001.
• Both codes can be edited during registration but become permanent once the account is created.

Selecting a Plan During Registration

All sign-ups start on the pricing page, where you select a plan before reaching the registration form. The post-registration flow differs by plan.

• Free: submit the form, receive a verification email, click the link, then log in to start using Fixmo.
• Pro: submit the form, get redirected to the secure PayHere checkout. After successful payment, your Pro plan activates and a verification email is sent.
• Business: same flow as Pro — complete payment, then verify your email and log in.
• You can always start on Free and upgrade later from Settings > Billing.

What Happens After You Register

After registration, verify your email to activate the account.

1. 1Check your inbox for a message from Fixmo.
2. 2Click the verification link.
3. 3You are automatically redirected to the login page within a few seconds.
4. 4Log in with your email and password to open your dashboard.

Common Registration Issues

Most issues are resolved quickly.

• Email already in use: that email is already tied to a Fixmo account. Use a different email or reset the existing account's password.
• Password too short: passwords must be at least 6 characters.
• Verification email not received: check spam. You can resend from the login page by entering your credentials.
• Payment didn't complete: if you selected Pro or Business but were not redirected to PayHere, your account was still created on Free. Log in after verifying your email and upgrade from Settings > Billing.