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Creating Your Account

4 min read

Published April 8, 2026

Updated September 4, 2026

What You Need to Register

Creating a Fixmo account requires only a few details. The whole process takes about two minutes.

  • A valid email address you can access for verification
  • A password (minimum 6 characters)
  • Your shop name (appears on invoices, receipts, emails)
  • A main branch name for your first location

How to Register Your Account

Follow these steps to create your Fixmo account and set up your first shop.

  1. Go to fixmo.app/pricing and choose a plan (Free, Pro, or Business).
  2. Enter your Shop Name. Fixmo auto-generates a 2-letter shop code.
  3. Review the shop code. Edit if needed, it must be 2 uppercase letters. It is not required to be unique across Fixmo.
  4. Enter your Main Branch name. A 2-letter branch code is auto-generated the same way.
  5. Enter Your Name, Email, and Password (minimum 6 characters).
  6. Click 'Create free account' (Free plan) or 'Create account & pay' (Pro/Business).

Tip

Your shop code is the prefix of every reference number (e.g., TH-MN-R0001). Pick something short and recognizable for your brand.

Understanding Shop and Branch Codes

Fixmo builds organized reference numbers from your shop and branch codes. Every repair code follows the pattern: SHOPCODE-BRANCHCODE-R0001. For a shop 'Tech Hub' with a 'Main' branch, you get TH-MN-R0001.

  • Shop code: 2 uppercase letters derived from your shop name. Multiple shops can share a code.
  • Branch code: 2 uppercase letters, unique within your shop only.
  • Repair codes: TH-MN-R0001, TH-MN-R0002, …
  • Sale codes: TH-MN-S0001.
  • Invoice codes: TH-MN-INV0001. Quotations: TH-MN-Q0001. Credit notes: TH-MN-CN0001. POs: TH-MN-PO0001. Refunds: TH-MN-RF0001.
  • Both codes can be edited during registration but become permanent once the account is created.

Warning

Shop and branch codes cannot be changed after registration. Pick codes that will make sense long-term before you submit.

Selecting a Plan During Registration

All sign-ups start on the pricing page, where you select a plan before reaching the registration form. The post-registration flow differs by plan.

  • Free: submit the form, receive a verification email, click the link, then log in to start using Fixmo.
  • Pro: submit the form, get redirected to the secure PayHere checkout. After successful payment, your Pro plan activates and a verification email is sent.
  • Business: same flow as Pro, complete payment, then verify your email and log in.
  • You can always start on Free and upgrade later from Settings > Billing.

What Happens After You Register

After registration, verify your email to activate the account.

  1. Check your inbox for a message from Fixmo.
  2. Click the verification link.
  3. You are automatically redirected to the login page within a few seconds.
  4. Log in with your email and password to open your dashboard.

Common Registration Issues

Most issues are resolved quickly.

  • Email already in use: that email is already tied to a Fixmo account. Use a different email or reset the existing account's password.
  • Password too short: passwords must be at least 6 characters.
  • Verification email not received: check spam. You can resend from the login page by entering your credentials.
  • Payment didn't complete: if you selected Pro or Business but were not redirected to PayHere, your account was still created on Free. Log in after verifying your email and upgrade from Settings > Billing.

Frequently asked questions

Go to the pricing page on fixmo.app and pick a plan. You will be taken to the registration form where you enter your shop name, main branch name, your name, email, and a password. Click 'Create free account' (Free) or 'Create account & pay' (Pro/Business) to proceed.

A 2-letter uppercase code auto-generated from your shop name (for example, 'Tech Hub' becomes 'TH'). It appears as a prefix in every repair, sale, invoice, and PO reference number (e.g., TH-MN-R0001). Shop codes are not globally unique, multiple shops can share the same code because each shop has its own internal ID.

When you register, Fixmo creates your first branch automatically. You enter a Main Branch name, and a 2-letter Branch Code is auto-generated. Both fields can be edited on the registration form before you submit.

You select your plan on the pricing page before the registration form appears. Free users verify their email and log in to start. Pro and Business users are redirected to PayHere checkout to complete payment; verification follows.