Setting Up Your Profile
How to Access Your Profile
Your profile page contains your personal details, login credentials, and account information. You can access it from any page in Fixmo.
- 1Click your avatar and name in the top-right corner of the header to open the user menu.
- 2Select 'Profile' from the dropdown menu.
- 3The Profile page opens, showing your current name, email, phone, role, and branch.
Updating Your Name and Phone Number
Your display name appears throughout Fixmo — on repairs you create, sales you process, and in team lists. Your phone number is stored for internal reference.
- 1On the Profile page, edit the Name field with your preferred display name.
- 2Add or update your phone number using the phone input field. Select your country code from the dropdown.
- 3Click 'Save Changes' to apply your changes.
Your name is visible to other team members and appears on any record you create or modify.
How to Change Your Email Address
Changing your email address requires two-step verification to confirm you own the new address. This protects your account from unauthorized email changes.
- 1On the Profile page, click the 'Change' button next to your current email address.
- 2Enter the new email address you want to use.
- 3Click 'Send Code'. Fixmo sends a 6-digit verification code to the new email.
- 4Check your new email inbox for the code (it expires in 15 minutes).
- 5Enter the 6-digit verification code in the confirmation field.
- 6Click 'Confirm' to complete the email change. You will be logged out and redirected to the login page.
After confirming the email change, you will be logged out and must use the new address to log in. The verification code expires in 15 minutes. Make sure you have access to the new email before starting this process.
How to Change Your Password
You can change your password at any time from the Profile page. You will need to know your current password to set a new one.
- 1Scroll to the Change Password section on your Profile page.
- 2Enter your Current Password in the first field.
- 3Enter your New Password (minimum 6 characters).
- 4Re-enter the new password in the Confirm New Password field.
- 5Click 'Change Password' to save your new password.
Viewing Your Role and Branch
Your role (Admin, Manager, Technician, or Cashier) and branch assignment are displayed on the Profile page. These are set by your shop admin and determine what features you can access. If you need a change, contact your admin directly.
Frequently Asked Questions
How do I update my profile in Fixmo?+
How do I change my email address in Fixmo?+
How do I change my password in Fixmo?+
Can I change my role or branch in Fixmo?+
Related Articles
Creating Your Account
Step-by-step guide to creating your Fixmo account, setting up your shop name and branch, and choosing a plan.
Read articleVerifying Your Email
Learn how to verify your email address after registration and what to do if the verification link does not arrive.
Read articleUnderstanding Roles and Permissions
Learn about Fixmo's four user roles — Admin, Manager, Technician, and Cashier — and what each role can access and do in your repair shop.
Read article