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Repair Settings

3 min read

Published April 8, 2026

Updated April 10, 2026

Repair Settings Overview

The Repair Settings page contains two configuration sections: Advance Payment and Repair Item Types. These settings control how repairs are created and categorized across your shop. Only Admins can access this page.

Configuring Advance Payments

Advance payments let you collect a deposit from customers when they submit a device for repair. You can make this optional or mandatory and set a default amount.

  1. Go to Settings > Repairs from the sidebar.
  2. Toggle the Advance Payment switch to enable this feature.
  3. Choose the required status: Optional (technician can skip) or Mandatory (must collect before saving).
  4. Choose the Payment Type: 'Fixed Amount' (a specific dollar amount) or 'Percentage of Estimate' (a percentage of the estimated repair cost).
  5. Set the default value (e.g., 500 for a fixed amount or 25 for 25%).
  6. Click 'Save Changes' to apply.

Tip

The default advance payment value auto-fills when creating a new repair. It can be adjusted for individual repairs. If set to Optional, the field appears but can be left at zero.

Managing Repair Item Types

Repair item types categorize the devices and items your shop works on. They appear as a dropdown when creating a new repair, making it quick to classify each job.

  • Hover over any item type to reveal edit and delete icons
  • Click the edit icon to rename an item type
  • Click the delete icon to remove an item type, if the type is in use by repairs, you must remove it from all repairs first
  • Item types with repairs linked to them show a usage count badge
  1. Scroll to the Repair Item Types section in Settings > Repairs.
  2. View your existing item types, items with repairs linked show a usage count badge.
  3. Click 'Add Type' to create a new item type.
  4. Enter the name (e.g., 'Phone', 'Laptop', 'Tablet', 'Watch', 'Printer', 'Car').
  5. Click 'Add' to save it to the list.

Frequently asked questions

Go to Settings > Repairs and toggle on the Advance Payment switch. Then choose whether the payment is Optional or Mandatory, select the payment type (Fixed amount or Percentage of total), and set the default value.

Repair item types are categories for the devices or items you repair, such as Phone, Laptop, Tablet, Watch, Printer, or Car. They appear as a dropdown when creating a new repair. You can add, rename, and delete item types in Settings > Repairs.

Yes. In Settings > Repairs, enable Advance Payment and set the required status to Mandatory. This means a payment must be collected before a new repair can be saved. You can set a default amount or percentage that auto-fills when creating repairs.

Go to Settings > Repairs, scroll to the Repair Item Types section, and click Add Type. Enter the name (e.g., 'Smartwatch' or 'Game Console') and click Add. The new type will appear in the dropdown when creating repairs.