Setting Your Security PIN
2 min readPublished June 27, 2026
Setting Your PIN
Set a PIN so you can approve exchanges at the counter without logging in on the cashier's device.
- 1Go to your profile page and find the Security PIN section, just above Change Password.
- 2Click 'Set PIN'.
- 3Choose a length — 4 digits or 6 digits.
- 4Enter your new PIN and confirm it.
- 5Enter your account password to confirm, then save.
Changing or Removing Your PIN
You stay in control of your PIN at all times.
- Change — click 'Change PIN', enter a new code, and confirm with your password.
- Remove — open the PIN editor and choose 'Remove PIN' (your password is required).
Tip
Use a PIN that is not easy to guess, and never share it. It is a shortcut for approving exchanges in your name.
Frequently Asked Questions
Where do I set my security PIN?+
On your profile page, in the Security PIN section located directly above Change Password. The section only appears for Admins and Managers.
Can I choose how many digits my PIN has?+
Yes. You can choose a 4-digit or 6-digit numeric PIN when you set it. You can switch the length later by setting the PIN again.
Is my PIN stored securely?+
Yes. Your PIN is stored encrypted (hashed), never in plain text, and is never shown back to you. Setting or removing it requires confirming with your account password.
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